At ExpertService.io, we are committed to providing high-quality digital services to our customers. If you are not fully satisfied with your purchase, we offer a structured refund and return policy to ensure a smooth experience.
1. Eligibility for Refunds
We offer refunds under the following conditions:
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A refund request is made within [X] days of the purchase date.
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The service has not yet been fully delivered or executed.
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If there is an issue caused by technical errors or failure on our part.
Refunds are not applicable if:
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The service has been successfully delivered as described.
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The dissatisfaction is due to personal preference rather than service failure.
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A project has been delayed due to client-side inaction, such as lack of required information.
2. Cancellation Policy
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You may cancel an order before work has commenced for a full refund.
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If work has already begun, a partial refund may be issued, depending on the progress made.
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Completed services cannot be canceled or refunded.
3. Refund Process
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Approved refunds will be processed within [X] business days to the original payment method.
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Any third-party transaction fees are non-refundable.
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If eligible, refunds will be issued as either a monetary refund or service credit, based on customer preference.
4. Service Revisions and Adjustments
If you are not satisfied with a service delivered, we offer revisions or adjustments to meet your expectations. Contact us within [X] days of delivery to request modifications.
5. Contact Us
For refund requests or further assistance, please contact us at:
📧 [Your Email]
📞 [Your Phone Number]
We value customer satisfaction and will do our best to address any concerns promptly.